Q: What is the speed of DX5 print head?
A:Each DX5 head can print appro.16sq.m per hour by 4 pass.
Q:What’s the lifespan of the Print head ?
A:Each DX5 print head can print at least 50,000sq.m if you operate properly.
Q:How is your after-sale service ?How can we solve any problems?
A:Oversea installation and technical training service is provided.
24hoursonline support and parts express service available
Q:What's the print process by this printer?
A:1). Design the artwork by Photoshop, Corel Draw, Illustrator or
2). Put the T-shirt on T-shirt jig, and put them on the working
3). Import the design on RIP software, printing setting, and click
4). When the printing finished, put the printed T-shirt into heat
press to heat it.
Q:What's the max printing thickness of the machine?
A:The max printing thickness is 17cm
Q:Where can I get the inks?
A:You could order the inks from us, we have all the inks in the
stock and we can deliver the inks by express directly to you.
Q:What is the format that the artwork should be?
A:The format of artwork could be EPS, BMP, GIF, JPGE, AI.etc, we
could import it into software and directly output them after
settings based on your request.
Q:What is your RIP?
A:The RIP is LOGE software which supports all the features on our
machines.This is a special software which is compatible with all of
Q:Is the machine ready in stock?
A:Our safe stock is 5 pcs of complete machines. And all the
machines and goods can be sent in 3-4 working days after payment.
Q:Is there any guarantee for this printer?
A:Yes, we have guarantee for the printer. We provide one year
warranty for all the electronic parts including the main board,
driver board, control board, motor, etc. But there is no warranty
for wearing parts like ink pump, printhead, and CISS since they are